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Astana Airport VIP concierge services

    VIP Concierge Services

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    • Airport Code: (IATA: NQZ, ICAO: UACC)
    • Airport Name: Itami Airport
    • Location: Esil District, Left Bank, Astana
    • of Terminals: 2 Terminal
    • Distance from the City Centre: 12 Kilometers


    Nursultan Nazarbayev International Airport (formerly Astana International Airport) is the main international airport serving the city of Nur-Sultan, the capital of Kazakhstan. Here are some key details about this airport:

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    VIP Astana Airport Concierge Services

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    Choose from a range of service levels and customize your trip with anything you desire to personalize and enhance your journey.

    airssist at Nursultan Nazarbayev International Airport offers a varied selection of customized airport concierge services to improve your travel experience. Our airport representative is responsible for assisting you with baggage claims, immigration, and customs. VIP or airport club access, limousine or chauffeur service, and other amenities can be arranged by airssist to enhance your voyage.

    Are you tired of following airport protocols? Do you worry about missing your flight?

    Meet & Greet Service

    The Nursultan Nazarbayev International Airport in Nur-Sultan, Kazakhstan has faced challenges, with many visitors describing the experience as chaotic due to long queues, complex procedures, and large amounts of luggage. However, the airssist meet and greet service can help make your journey through the airport more convenient and smoother.

    • Fast Track: Save time by skipping the queues.
    • Airport Assistant/Greeter: A dedicated greeter to assist you at the airport.
    • Buggy Transportation: Convenient transportation within the airport.
    • Dedicated Porter: Assistance with your luggage.
    • Airport Lounge Access: Enjoy the comfort and amenities of airport lounges.

    VIP Terminal Service

    Would you prefer to travel through a more tranquil and less crowded airport? When arriving at or departing from the Nursultan Nazarbayev International Airport, you have the option to conduct your business affairs in a more private setting. The airssist service offers a privacy Lounge or VIP area, allowing you to work or relax away from the busier main terminal areas.

    • Exclusive Entrance: Access the terminal through a dedicated entrance.
    • TARMAC Transfer: Convenient transfer directly to the aircraft.
    • Private Suite: Enjoy a luxurious and private space.
    • Meeting Rooms and Business Facilities: Facilities for meetings and business needs.
    • Valet Parking: Hassle-free parking arrangements.
    • Airport Greeter: Our greeter will handle major formalities on your behalf.

    Chauffeur Transportation Service

    The Nursultan Nazarbayev International Airport has a limited number of direct flight routes, making it more challenging to reach your final destination. However, we are pleased to offer you the option of having our skilled, bilingual chauffeurs greet you at the airport and provide transportation. This can greatly simplify your travel experience.

    Business Facilities at Astana Airport

    • ATMs/Currency Exchange
    • Business Center
    • Conference Rooms
    • Duty-Free Shops
    • Free Wifi
    • Luggage Storage
    • Meeting Rooms
    • Postal Services
    • Printing/Photocopying Services
    • Restaurants and Cafes
    • Shower Facilities
    • Smoking Rooms
    • VIP Lounge
    • Visitor Information Desks

    Note: Please note that the information on this page is generic & subject to change due to fluctuations in airport services. Kindly confirm service availability with our team, as offerings may vary daily.

    Need help? Call +971 4 456 1940

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