Looking for a Personal Shopper at Changi Airport? Here’s How to Get One!

Personal shopper or airport shopper is a term still unfamiliar to many. If you’re a business or corporate traveler with a tight schedule, or a last-minute shopper hoping to breeze through duty-free but unsure where to start or how to overcome language barriers, this blog is for you! Today, we’ll explore how a shopping concierge can support and assist you, especially given the wide variety of options available at Changi Airport.

Interestingly, in Q1 2025, Changi Airport handled 6.16 million passengers in January and 5.44 million in February. What does this suggest? That Changi is consistently bustling, making a personal shopper one of the greatest advantages a traveler can have. This is a luxury service offered at global hubs like Changi, which is becoming a destination in its own right for travelers who value convenience, time, and exclusivity.

From high-net-worth individuals (HNWIs) to travel influencers, fashion-forward shoppers, and even families traveling in groups, many are now seeking more personalized airport experiences to match their elevated expectations. Yet surprisingly, many travelers still don’t know that Changi offers this premium service. Ranked 2nd globally in Skytrax’s 2024 list of top airports, Changi continues to innovate. Its 2019 unveiling of Jewel Changi Airport, featuring the world’s tallest indoor waterfall and a 14,000 sqm Canopy Park, is a testament to its mission to redefine the airport experience.

So, keep reading to discover this little-known yet incredibly valuable service that can turn your layover or pre-departure time into a tailored shopping adventure. Plan an extravagant shopping experience at Changi Airport with airssist’s personal shoppers, snagging exclusive gifts at discounted prices while enjoying a guided tour of high-end boutiques.

 

What is a Personal Shopper?

If you’re not already in the know, let’s break down what a personal shopper at airports actually does. A personal shopper is a retail expert who provides customized shopping help, guiding clients to find products that match their style, needs, preferences, and budget. No matter your individual tastes, time constraints, or unexpected travel changes, a personal shopper at the airport can lead you through luxury boutiques, department stores, and specialized services. At Changi Airport, with its plethora of shopping choices and a fantastic range of luxury brands, you’d definitely want to take advantage of the best deals available. Now, let’s dive into why this service at Changi Airport is a must-have for any traveler like you!

Services Offered by a Personal Shopper:

• Client Consultation: Personal Shoppers kick things off by getting to know their clients, understanding their tastes, lifestyles, sizes, and budgets. They might also inquire about any upcoming events, travel plans, or gift-giving needs to personalize their suggestions.
• Product Selection: After the initial chat, they handpick clothing, accessories, beauty products, or other items from various brands or stores, making sure everything fits the client’s style and the occasion.
• Styling Advice: Many Personal Shoppers are skilled stylists who assist clients in creating complete outfits, sharing tips on how to mix and match pieces, choose colors, and stay on top of the latest trends.
• Pre-Appointment Preparation: For those who book ahead, Personal Shoppers often pre-select items so that clients can arrive at a curated collection ready for trying on, making the whole experience smooth and efficient.
• Exclusive Access: In special settings like airports or high-end retail spaces, Personal Shoppers can help clients snag limited-edition items or reserve popular products ahead of time.
• Coordination and Logistics: They may also handle the logistics of transferring items between stores or terminals, holding them for pickup, or even shipping them directly to the client’s home.
• Multilingual Support: In international contexts, Personal Shoppers often speak several languages to better serve a diverse range of clients.
• No Pressure Assistance: A crucial part of their job is to provide honest, professional advice without the pressure to make a sale such as commissions.
• Client Relationship Management: Personal Shoppers often cultivate long-term relationships with clients, remembering their preferences and offering ongoing support over time.

 

Why A Personal Shopper at Changi Airport Is the VIP Travel Upgrade You Didn’t Know You Needed

With tight schedules and a bit of poor planning, many passengers end up missing out on the fantastic concierge service at Changi. An airport personal shopper doesn’t just help you find the perfect items; they also save you a ton of time, help you dodge that pesky stress, and let you enjoy a VIP shopping experience like no other. With attractions like Jewel at Changi, boasting lush gardens, unique dining options, and the world’s tallest indoor waterfall, it’s easy to see why travelers remember it long after their flight. Think through what you could have enjoyed during your shopping spree with a personal assistant by your side, guiding you through your favorite brands.  

 

Featured Luxury Brands You Can Shop at Changi Airport

Top Luxury Brands Available at Changi Airport

• Louis Vuitton – Check out their boutique airside, featuring exclusive travel items.
• Dior – Explore their latest collections and pieces perfect for your travels.
• Montblanc – Known for their exquisite writing instruments, leather goods, and watches.
• Rimowa – The go-to brand for stylish luggage that suits modern jet-setters.
• Bottega Veneta – A must-visit for luxury leather goods and high-fashion items.
• Burberry – Dive into British fashion and chic accessories.
• Hugo Boss – Perfect for men’s fashion and formal attire.
• Michael Kors – Offers trendy ready-to-wear fashion and stylish bags.
• Pomellato – Indulge in stunning Italian fine jewelry.
• Ralph Lauren – Embrace classic American fashion and accessories.

 

Beauty & Accessories Highlights

At Shilla Beauty Loft (Terminal 3), you’ll find:

• Dior Beauty House
• La Prairie
• Chanel Beauty Salon

Plus, a selection of other luxury skincare and cosmetics brands.

 

Exclusive Promotions 

Ralph Lauren:

• Get a complimentary throw blanket when you spend a minimum of S$800 (While supplies last)

Pomellato:

• Enjoy S$600 off with a minimum purchase of S$6,000 at the boutique. ((Valid until 31 August 2025)

 

Who Benefits from Changi’s Personal Shopping Concierge?

Want to know who can benefit from a personal shopper at Changi Airport? Here’s a rundown of the folks who will benefit the most:

• Business travelers with packed schedules who crave quick, efficient service
• Luxury shoppers in search of exclusivity, style, and personalized guidance
• High-net-worth individuals (HNWIs) and frequent flyers looking for added convenience
• Transit passengers with lengthy layovers wanting to maximize their time
• Travelers on the lookout for gifts or special items without the hassle
• Fashion-savvy shoppers who appreciate curated recommendations
• Families and group travelers who prefer a little help navigating the airport
• International tourists who might feel overwhelmed by Changi’s extensive retail options
• Online shoppers (like Eugenia) who desire luxury, tax-absorbed products delivered right to their door

 

The Changi Shopping Concierge takes the guesswork out of airport shopping, transforming the experience, whether in-person or online, into a luxurious adventure you won’t forget.

 

How to Book for Your Personal Shopper with airssist

Booking a personal shopper at Changi Airport through airssist is quick and easy. Just follow these steps:

1. Send an Email
   Contact the airssist team at [email protected] with your request. 
2. Share Your Travel Details
   Include your flight information, arrival or departure time, and terminal, if known. 
3. List Your Shopping Preferences
   Let the team know what you’re looking for, brands, products, gift ideas, or general interests (e.g., fashion, beauty, tech). 
4. Get Matched with a Personal Shopper
   An expert shopping concierge will be assigned to assist you, either virtually or in person. 
5. Enjoy a Curated Experience
   Your personal shopper will guide you through stores, share exclusive deals, and offer you a luxurious shopping journey.

 

Make it Happen with airssist

FAQs

What is a personal shopper at Changi Airport?

A personal shopper is a professional who assists travelers with shopping needs at Changi Airport. They help find specific products, suggest luxury items, navigate stores, and even manage purchases, saving time and enhancing the experience.

Who can use the personal shopping concierge service?

Anyone can! It’s perfect for business travelers, luxury shoppers, families, international tourists, transit passengers, and even online shoppers based in Singapore.

How do I book a personal shopper through airssist?

Simply send your request to [email protected] with your travel details and shopping preferences. A shopping concierge will be assigned to guide you right away.

Can I request help with buying luxury or limited-edition items?

Yes. Your personal shopper can assist with sourcing exclusive items, luxury products, and new collections from top brands like Louis Vuitton, Dior, Montblanc, Rimowa, and more.

Is there a fee for the personal shopping service?

Service fees may vary depending on the level of assistance required. Contact [email protected] for a quote tailored to your needs.

Note: Please note that the information on this page is generic & subject to change due to fluctuations in airport services. Kindly confirm service availability with our team, as offerings may vary daily.