Meet and Greet, Fast Track, VIP Terminal, Airport Assistance and VIP Services
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Very Professional Service Provider, they are very proactive and my guest very highly satisfied with the services provided to them. Their timely notification of services provided are very helpful in keeping track of Elderly and Minor guest. Good work Team Airssist, keep up the good work.
I was worried about what going to happen in the begging but found out with this service I didn’t have too. They keep you updated with every move when you meet them until the end of the journey. Really appreciated and thank you for this wonderful experience 👍🏻
Great and efficient service, i have booked meet and greet services threw Airssist twice, both times it was last minute and i got the best service. Especially from Jessa, super kind and nice and happy to help. The service is wonderful and professional and i highly recommend using them. Thanks to Jessa for the amazing service! :)
I booked airssist service for my (elderly) mother (dubai to australia). She was received at air bridge and she was helped through the immigration and luggage. Excellent service provided and I was updated by call at every stage.
Quality and professional service .. Highly Recommmend..made my arrival proceedings smooth in India ..thank you airssist
First and foremost I have to say that I owe a great gratitude to the Airssist. I have to say one big THANK YOU for what have this company, and their professional employees did for me and my family, they have helped me when we truly needed them the most. I needed an assistance for my brother, who is 30+, to transfer him from Hanoi (Vietnam), to Belgrade (Serbia). He traveled Hanoi-Dubai-Bucharest-Belgrade. He didn’t have any medical condition, but he needed to be escorted, otherwise, I believe that he would not bee able to make it on his own. The Airssist has provide us with an escort on each airport, their staff has been more than professional and helpful. On the arrival at the airport, where he was escorted by his friends, my brother has met with the person who Airssist organised. They have had a paper with his name on it, and it was easy for him to recognise them. The Airssist employees have been updated me with every step, the moment they have met with my brother, and the moment when they have escorted him to the right gate, which made me feel relaxed. Even more, he has had the access to the lounge at the Dubai airport, due to the long layout between two flights. The price is more than reasonable, I have payed an additional fee of 50% of total amount because I have requested the assistance less than 24h. Quite frankly, I have requested it 11h, before his trip, and the Airssist was still able to provide me with their assistance. It was very easy to communicate with the employees. We have communicated both, via emails and via phone calls. He was even offered a foot massage at the Dubai airport which was complementary. I didn’t expect that at all, it was a very pleasant surprise, and I find it very nice. It was a 19h+ long flight, and with the help of the Airssist my brother is now safe home, with my family. Thank you once again for your support and professionalism.
Tracey communicated in advance and met up with us at checkin. She escorted my 86 year old Aunt through security and to the gate at PER. Definitely provided reassurance that she wouldn't be stressed in a unfamiliar environment. A worthwhile service.
The airssist team handled everything very professionally and supported very efficiently. The booking was easy, communication was always fast and the meet&greet itself went very smoothly and quick. Definitely a big thank you to the whole team and especially the very friendly and helpful man at the airport!!!
I booked this service for my wife to help her navigate through the immigration process and Covid testing. From start to finish this removed all the stress and the process was smooth and quick. I would 100% recommend airssist and will use them again.
I used Airssist to assist me through Jakarta airport on my way from Sydney to Bali in October 2020. I couldn't recommend them more highly. We corresponded several times before my travel to ensure all the required paperwork was in place. Their rep met me at the arrival concourse and stayed with me till I entered the airbridge for my domestic flight to Bali.
I booked for my family in Delhi airport for transit. Excellent communication and service for my family. Will definitely recommend for any family
It was great pleasure work with such professionals. They care more than they said. If you want to get high-quality airport service- they are the only ones whom you should ask. Thank you all airssist team, guys you are amazing.
Without going too much into details I would like to show all my appreciation to Airssist for the assistance given for a Connection in Paris where Covid restriction was a serious barrier. They helped professionally from start to finish giving more than expected high level service. The team is always available and communicates regularly to give updates about each step of the long travel. Thank you so much Airssist team.
Used Airssist twice now for 'Meet & Greet Transit' assistance. Excellent service every time! Would definitely recommend!
From the first email I received to the very last, I had an exceptional service. Fast responses, informative, and most of all professional. The service in Sydney, Australia was impecable and more than we could expect. I highly recommend airssist.
I made the Meet and Assist reservation in Rome Airport, The Team was very helpful, professional and polite. I had to change the date, but there was no problem, they solved it very quick . My client was very satisfied with this your services!! Thanks again! Kind regards Ilona Ferenczy
First time using anything like this and I recommend them highly. Very professional and very nice Jean-Claude met us at our gate at CDG in Paris and got us through security, passport control and eventually to a different terminal. He even carried my wifes carry-on tote. He brought us past the line at security knowing we had less than an hour between flights. He got us to our gate in plenty of time. It was worth the piece of mind knowing I would have help getting us around CDG with such a short layover. Thanks Jean-Claude !!!
The Airssist crew was great assisting us while my wife was already flying and we needed help for Meet&Greet when landed in Istanbul from Delhi.
JFK airport arrival for meet and greet, Had a pleasant experience booking with this company. Needed a last minute arrival meet & greet service for my boss at JFK airport.
Athen VIP service, Same as always they did the best service I am really surprised that 1 day before send notifications for fixing the last time Everything has been setup at highest quality
Booked this service for my 14 year-old daughter’s solo flight from London to Manila to meet her Dad. The company were very efficient to deal with, giving me confidence that my daughter would be well looked-after.
Highly recommend, I booked this service for my son who was travelling alone for the first time to Boston his Madrid. The person who met him at the terminal since this was a transit service was very courteous and kind. I would definitely recommend this service again.
Exceeded our exceptions at Ashgabat, Turkmenistan airport. All went smooth as silk for my wife and myself. Will definitely be a repeat customer.
Excellent service at Colombo airport. Met at airbridge and moved seamlessly through passport control and customs.
Your service was amazing thank you, will definitely call you again when I am flying to Abuja.
A smooth journey at DXB Airport, Made a Meet and Greet booking for my airport journey at DXB. I had made a last minute booking. The booking process was easy and quick
I booked 7hours to my flight and i got an excellent service will definitely come back again.. Thank you!!! Impressed
Efficient and fast.
I came to Bucharest airport in the most busiest time of season in mid July when all people are running to seaside. Well. I was very lucky to be met by airport representative
Helped our Canadian National Basketball Team through the Sydney airport with ease. Assisted 30 passengers and 75 bags through the gate, customs and onto our connecting flight. Thanks!
• Meet at the terminal curbside
• Luggage assistance / porter service included
• Check-in assistance included
• Assistance with airport formalities
• Fast-track service
• VIP Lounge access included
• Greeter to escort passenger to the boarding gate
• Meet at arrivals gate / terminal entrance (exclusive service)
• Assistance with airport formalities
• Expedited airport formalities
• Escort until assigned transportation
• Meet at arrivals gate / terminal entrance
• Assistance at Transit Desk if needed
• Fast-track service
• Greeter to escort passenger to the boarding gate
• Please make sure that the luggage is checked in to the final destination
airssist is proud to offer our customers that “First Class Feeling” by ensuring a warm welcome with a personalized name board, exclusive access to dedicated immigration counters and assistance with immigration formalities and custom clearance, access to numerous lounges, assistance with luggage with dedicated porters and transportation upon arrival or departure.
Our customers will skip long lines and will experience a very special welcome and smooth airport passage. We can ensure Meet and Greet services at more than 500 airports around the world.
With security procedures upon flights arrival, departure and transit becoming increasingly difficult in most international airports around the world, we are pleased to provide the following airport concierge services in more than 500 Airports worldwide; covering airports in Africa, Asia, Australia, Europe, Latin America, Middle East, and North America.
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