Award Winning

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  • Award Winning

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Leonid Zyskin

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Positive: Professionalism, Responsiveness

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user review

We were changing planes in LHR on Sep 23, 2023. Roy was supposed to assist my wife to transfer from the arrival gate to the departure gate. However, things went terribly wrong, we missed our connection by 15 minutes, Roy went above and beyond, he helped us to get a hotel, so we were not stranded in the airport for the next 12 hours, without his help we won’t be able to navigate the system with our limited knowledge of the English language. We hope that Roy will be recognized and rewarded for his dedication and attention to his clients.

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Юлия Максимова

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Positive: Professionalism, Responsiveness

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Quality service, 24/7 support, helpful staff!


Mireille Wilkinson

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Positive: Professionalism, Responsiveness

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user review

My clients were so impressed and grateful for the Excellent service their received for their transit in Madrid. They felt it was the best investment for a perfect smooth connection with the most efficient and kind assistants. They have already booked another airssist for their future travel and will never been without it when possible. Bravo !!

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Fiona Yara

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Positive: Professionalism, Responsiveness

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Very convenient service for solo travelers to skip the long immigration queue

KISSES MUSIKA LOUIS

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Positive: Professionalism, Responsiveness

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user review

Thank you airssist for providing the best service for my sister at LHR AIRPORT. We’re glad that we booked the service as she doesn’t need to navigate the airport on her own. The greeter was so friendly who secured the buggy for her. Once again, thank you so much airssist Team. We will ensure to travel with your services to all airports from now onwards.