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Flying through Brisbane Airport and not sure what to carry or what to do during your long waiting hours? You’re at the right place. Let our Brisbane Airport’s Travel Guide help you out in answering all your queries and also educating further on whereabout inside the Airport including Brisbane Airports Facilities and Brisbane Airports Tips and Hacks to keep your journey peaceful as much as possible. As you read through our guide, you’ll want to consider VIP airport services to keep yourself relaxed and away from the airport stress. You can also explore whether or not the airport consists of any great airport gyms and wellness centers like some other airports do. Moreover, we’ll also guide you through these tailored solutions offered by airssist that will make your entire journey through Brisbane a hit! Get on board to discover all that awaits you!


At the Brisbane Airport

Well, arriving at Brisbane Airport is a whole different experience. As you enter the Airport with sufficient time ahead for check-in, security procedures, and reaching your gate, everything should go well. International flight check-in counters typically open three hours before departure, while domestic flights open 1.5 hours prior. It’s advisable to confirm these timings directly with your airline. Once at the airport, you can explore various services and facilities available in both terminals. At BEN passengers can enjoy shopping, dining, and relaxation areas, as well as free WiFi and accessible amenities like bathrooms, showers, and pet care which will be discussed later in this guide.


Direct Destinations from Brisbane Airport

Learn about the direct destinations you can fly to from the Brisbane Airport with our Brisbane Airport’s Travel Guide.



  • Denpasar
  • Guangzhou
  • Ho Chi Minh City
  • Hong Kong
  • Manila
  • Osaka
  • Seoul
  • Shanghai
  • Singapore
  • Taipei
  • Tokyo


Middle East

  • Doha
  • Dubai


South Pacific

  • Apia
  • Espiritu Santo
  • Honiara
  • Munda
  • Nadi
  • Nauru
  • Noumea
  • Port Moresby
  • Port Vila


North America

  • Dallas Fort Worth
  • Los Angeles
  • San Francisco
  • Vancouver

New Zealand

  • Christchurch
  • Auckland
  • Queenstown
  • Wellington


Check in Counters at BEN


Brisbane Airport Terminals:

  • Domestic Terminal: Level 1
  • International Terminal: Level 4

Check-In Process:

  • Look for Airline Signage
  • Self-Service Kiosks Available
  • Bag Drop Services Offered
  • Traditional Check-In Desks Staffed by Airport Personnel

Assistance Available:

  • Brisbane Airport Ambassadors
  • Airline Staff
  • airssist Airport Concierge Service


Brisbane Airport’s Facilities

Experience top-notch facilities with our Brisbane Airport’s travel guide, including any Airport SPAs in the VIP Terminal for a well  journey. These facilities are available to all the passengers flying through Brisbane Airport.

  • ATMs: Access cash conveniently at ATMs located before and after security in both Domestic and International Terminals.
  • Baggage Storage: Store luggage short or long-term at self-service storage locations in the Terminals and Skygate Centre.
  • Changing Places Bathroom Facilities: Find accessible bathrooms with additional space at specified locations.
  • Charging Stations: Power up your devices at USB and plug-in stations throughout the Terminals.
  • Currency Exchange: Travelex offers currency exchange services for over 60 currencies.
  • First Aid Rooms: Medical assistance at dedicated first aid facilities in both Terminals.
  • Luggage Trolleys: Use complimentary trolleys in the International Terminal and pay a small fee at the Domestic Terminal.
  • Information Services: Visit accredited Visitor Information desks for tourism assistance.
  • Airport Ambassadors: Ask for help from ambassadors roaming the airport.
  • Lost Property: Contact the lost property team or your airline for assistance.
  • Lounges: Access airline lounges through airssist’s VIP terminal.
  • Parent Rooms: Find parenting rooms equipped with baby change facilities.
  • Postal Services: Send mail at Australia Post mailboxes located outside each Terminal.
  • Prayer Room: Use non-denominational prayer rooms for meditation.
  • Showers: Freshen up at shower facilities available in both Terminals.
  • Smoking Areas: Smoke only in designated outdoor areas.
  • Telephones: Use phones located throughout the Terminals.
  • Vending Machines: Purchase snacks from vending machines.
  • Water Stations: Refill your water bottle at filtered drinking water stations.
  • Wi-Fi: Enjoy high-speed Wi-Fi across all areas of the airport.
  • Jetts Fitness Freedom: Cardio, Functional Training, Pin Loaded Strength, Stretching, Weights at BEN Airport for those seeking to adapt the lifestyle of HNWI and Ultra Wealthy VIP Top Travel Trends for 2024.
  • Massage and Beauty: At Skygate in BEN, you can now enjoy a remedial massage or a facial beauty and feel reborn and refreshed.


Shop and Dine at BNE

When it comes to shopping and dining at Brisbane Airport (BNE), there’s a wide range of options available to suit every taste and preference. Here are some highlights:

  • The Aviary: Located on Level 2 near Gate 23 in the Domestic Terminal, The Aviary offers casual dining options and is open until 9 pm.
  • Boost Juice Brisbane Airport: With two locations offering dairy-free, gluten-free, vegan, and vegetarian options, Boost Juice is perfect for a quick grab-and-go snack.
  • The Botanist Kitchen and Bar Brisbane Airport: This casual dining spot on Level 4 in the International Terminal is open until 7 pm and offers a relaxing atmosphere.
  • Bound: Situated in the Domestic Terminal near Gate 23, Bound is not only a gift and souvenir shop but also serves casual dining options, including dine-in and takeaway coffee, and is open until 10 pm.
  • Brisbane River Grill Brisbane Airport: For those craving a hearty meal, Brisbane River Grill on Level 3 in the International Terminal is open until 11 pm.
  • The Coffee Club Brisbane Airport: With four locations across the airport, The Coffee Club is a convenient choice for dairy-free, gluten-free, and vegan options, as well as kid-friendly meals.

These are just a few of the many options available at BNE, ensuring that travelers can shop and dine to their heart’s content before their journey.


Traveling with Animals at Brisbane Airport

It can be exhausting to be faced with a situation where your pets will be desperate due to lengthy and uncomfortable time spent at the airport. That’s why our Brisbane Airport’s Travel Guide covered how to handle such instances. Situations like this can not only pressure any pets or assistance animals you’re traveling with but also take a toll on your entire journey. However, at BEN you’re in luck. Whether you’re planning a trip with your furry friends or your assistance animals, you’ve got covered with convenient options. Let’s have a look;


Assistance Animal Brisbane Airport Facilities at BEN

At Brisbane Airport, assistance animals are welcomed and taken care of making sure of a journey as comfortable as possible. To facilitate their needs, BEN provides specialized facilities within both the terminals, focusing on their well-being throughout their time at the airport.

  • Security Screening: Assistance animals undergo thorough security screening, which may involve a gentle pat-down or a search with a hand-held magnetic wand around their harness to ensure safety protocols are met.
  • Special Facilities: Dedicated areas equipped with special toilets and watering facilities are available for assistance animals.



  • Domestic Terminal: Located on Level 2 in the central terminal area near Gate 25, after security screening.
  • International Terminal: Situated on Level 3 in the departures area, after security screening and passport control.


Airport Assistance for Pet Animals

Brisbane Airport Facilities also include extraordinary assistance for your furry friends with airssist’s airport assistance services for pets at BEN. This exclusive service relaxes distressed animals throughout their journey. Not only that airssist extend their VIP service in keeping the pet owners in hands-off mode for as long as possible, giving both a good break during their transit or layover time at Brisbane Airport. This is one of the Brisbane Airports Tips and Hacks to keep in mind if you’re thinking of your pet’s comfort first. Some of the pet care services offered by airssist at BEN include;

  • Reduce Stress of Your Pet: airssist will offer customized pet care services to reduce stress of your four legged friend.
  • Less Complicated Pet Procedures: Hectic check-in procedures can be skimmed down as much as possible by saving pet owners time and smoothing out the journey.
  • Pet Comfort: Tailored amenities as showering and grooming are possible to cater to the well-being and comfort of furry travelers.
  • Compliance Assurance: airssist assists pet owners in adhering to airline and airport regulations pertaining to pets they travel with.
  • In-Flight Support: Specialized services extending to the aircraft, guaranteeing pets’ safety and comfort are offered by well experienced airssist staff.


Keep Things Under Control with airssist at BNE

Sometimes, all you’d ever need is to have things under control when getting through an airport, simply because you’d want to have a lovely journey ahead. Surely our Brisbane Airport’s Travel Guide has brought to light many important things to engage during your stay at BNE. However, for those seeking to push the boundaries of normalcy and indulge in VIP services, airssist’s airport concierge is the ideal solution with customized meet & greets, thoughtful VIP terminal amenities, and well experienced limo transfers. airssist is undoubtedly one of the Brisbane Airport’s Tips and Hacks everyone vouch for. Consider us to be part of your journey through BNE and beyond!


Note: Please note that the information on this page is generic & subject to change due to fluctuations in airport services. Kindly confirm service availability with our team, as offerings may vary daily.

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